Refund Policy

This Refund Policy describes the refund framework for this service (the "Service"). It applies to subscriptions, one-time credit packages, and any paid features offered through the Service.

1. Refund Eligibility

Refund eligibility may depend on:

• The type of purchase, such as a subscription or a one-time credit package
• The time elapsed since purchase
• Whether credits, generations, downloads, storage, or premium features have been used
• Whether the request involves duplicate charges, payment errors, provider outages, fraud, abuse, or policy violations
• Any terms shown at checkout or required by the payment processor

2. Non-Refundable Situations

Unless required by law or stated otherwise at checkout, refunds may be denied for:

• Free trial credits, which expire 7 days after issuance and have no cash value
• Credits or plan benefits that have already been consumed
• Completed AI generation tasks, downloaded outputs, or fulfilled digital services
• Account suspension caused by prohibited use
• Change-of-mind requests after substantial usage
• Provider result variation where the Service was delivered as configured

3. How to Request a Refund

Send a refund request to the support email shown in the product or website footer. Include your account email, purchase date, order or invoice ID if available, and a short explanation of the issue.

4. Review Process

We review refund requests based on account activity, payment records, credit usage, provider task history, and applicable law. Approved refunds are usually returned through the original payment method. Processing time may depend on the payment provider.

5. Cancellations

Cancelling a subscription stops future renewals but does not automatically refund previous charges unless the refund criteria are met. The current billing period remains active until its end date and is not refunded.

6. Changes to This Policy

We may update this Refund Policy when pricing, payment providers, credit rules, or product features change. The version shown at the time of purchase or required by law may apply to a specific transaction.

7. Contact

For refund questions, contact the support email shown in the product or website footer.